OFFICIAL TERMS OF THE U2.COM VERIFIED SUBSCRIBER PRESALE – POWERED BY TICKETMASTER VERIFIED FAN®
Eligibility: The U2.com Subscriber PRESALE – Powered by Ticketmaster Verified Fan ("Program") is open only to natural persons who are at least thirteen (13) years of age, who have a current, active/paid U2.com Subscriber membership who haven't used any presale code to purchase any tickets under their current, active membership and/or for the Joshua Tree 2017 tour (“Subscriber”) with an expiration date of November 17, 2017 or later, and who are eligible to register for a Ticketmaster account at ticketmaster.com at the time of registration, and who have a valid mobile device. You may be able to access and register for the Program from outside of the United States, but the Program is subject to all applicable U.S. federal, state, and local laws and regulations. Void where prohibited. Some of the Program’s activities may only be available to residents of the United States and/or Canada (except Quebec). Ticket brokers, employees of Ticketmaster, and U2 (“Artist”) and its representatives (collectively with Artist, “Artist Entities”), and their respective parent, subsidiary and affiliate companies, and each of their employees, agents, and suppliers, as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible to participate. In the event of a dispute as to the identity of a registrant, the authorized account holder of the account will be deemed to be the registrant. Ticketmaster may request any potential recipient to provide proof that such person is a recipient. All potential recipients are subject to verification before any ticket access code (“Code”) will be provided. Participation constitutes your full and unconditional agreement to these Program Terms and Ticketmaster's decisions, which are final and binding in all matters related to the Program. Receiving a Code is contingent upon fulfilling all requirements set forth herein and is not guaranteed.
Timing: The Program begins at 10:00 AM Pacific Time (“PT”) on November 1, 2017 and ends at 5:00 PM local time on November 16, 2017 (“Concert”, collectively “Program Period”). Ticketmaster's clock is the official time keeping device of the Program.
Registration period begins at 10:00 AM PT on November 1, 2017 and ends at 7:00 PM PT on November 12, 2017 (“Registration Period”).
Codes will be distributed by 5:00 AM PT on respective presale date.
Code redemption for the eXPERIENCE Group will begin at 10:00 AM local time on November 14, 2017.
Code redemption for the iNNOCENCE Group will begin at 10:00 AM local time on November 15, 2017.
Code redemption will end when all allocated tickets in the Program have been purchased or at 5:00 PM local time on November 16, 2017, whichever comes first.
How To Participate: During the Registration Period, log into your U2.com account, go to your U2.com profile page located at http://u2.com/profile, and follow the steps on the left side of the page to include connecting your North American Ticketmaster.com account and providing the valid number to your mobile device. You will see a green “Setup Complete” box on the page upon successful completion of the required steps. If you have any issue or questions, please visit the Subscriber Presale FAQ page located at http://u2.com.
If you do not have an U2.com Subscriber membership and/or a Ticketmaster.com account, you will first need to create an account at www.U2.com and/or at www.Ticketmaster.com and then follow the steps above.
You may be charged text and data rates for text messages according to the terms in your wireless calling plan. Text messaging and wireless service are not available in all areas. By signing up to complete the requested transaction by text, you authorize us to use automated technology to send messages to the mobile phone number you supply. You may receive up to 6 messages during each Program. You may text "STOP" to opt out of the Program or "HELP" for more information to 775-98. If you text “STOP” you will be removed from the Program. Ticketmaster reserves the right to transmit one selected registrant or one non-selected registrant message to you at the conclusion of the Program.
For all current, eligible Subscribers: You may be eligible to receive up to one (1) Code, regardless of method or combination of methods of registration or number of registrations submitted. The eXPERIENCE group will consist of Subscribers who were current, paid Subscribers on December 24, 2016 and have maintained their paid status without lapsing. The iNNOCENCE group will consist of Subscribers who joined or upgraded an expired account after December 25, 2016. Multiple registrants are not permitted to share the same mobile number, email address, registration, or other relevant account. Any attempt by you to obtain more than the stated number of registrations by using multiple/different email addresses, identities, registrations and logins, or any other methods will void your registration and you may be disqualified. Use of any automated technology or system to participate is prohibited and will result in disqualification. Any automated receipt (such as one confirming delivery of text message or e-mail) does not constitute proof of actual receipt by Ticketmaster of your registration. Ticketmaster is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected registrations, which will be disqualified. All registrations become the property of the Ticketmaster and none will be acknowledged or returned.
Program Notification and Code Distribution: You will be subject to Ticketmaster’s FanScore® verification system. If eligible, the eXPERIENCE group and the iNNOCENCE group registrants will receive an email with details and instructions on Code redemption on the evening of November 13, 2017, and then an SMS with the one (1) Code at approximately 5:00 AM PT on the morning of the respective presale, via the mobile number designated in your U2.com profile. The eXPERIENCE group will have access to purchase Concert tickets in the first release beginning at 10:00 AM local time on November 14, 2017, and the iNNOCENCE group will have access to purchase Concert tickets in the second release beginning at 10:00 AM local time on November 15, 2017, by following the instructions in the SMS. If we are unable to contact you, you forfeit the Code. If you receive a Code, you may use it toward your purchase of up to a maximum of two (2) tickets to one (1) show or one (1) ticket to up to two (2) shows, while tickets last. Purchase is not required. You will have a limited amount of time to purchase tickets using your Code. Availability of tickets is limited. All ticket purchases are first come, first served. You are not guaranteed the ability to purchase tickets, and access to available tickets may depend on your place in line. Lost or stolen Codes will not be replaced. Code does not include any other item or expense not specifically described in these Program Terms, and any such additional expenses are your sole responsibility. You may not sell, assign or otherwise transfer your Code or any tickets you purchase to any other person or entity.
Ticketmaster's decisions as to the administration and operation of the Program and the selection of potential Code recipients, in its sole discretion, are final and binding in all matters related to the Program. Ticketmaster reserves the right to disqualify you and may refuse to provide you a Code if you are deemed to be ineligible or have violated any rule, gained unfair advantage in participating in the Program or obtained recipient status using fraudulent means.
Errors and Unauthorized Activity: Ticketmaster is not responsible: (1) for any incorrect or inaccurate information, whether caused by you, printing errors, or by any of the equipment or programming associated with or utilized in the Program; (2) for technical and/or communications malfunctions, errors or failures of any kind; (3) for unauthorized human intervention in any part of the Program; (4) for technical or human error which may occur in the administration of the Program, including registration processing; (5) for any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from your participation in the Program or receipt or use or misuse of any Code; or (6) if the Program cannot take place or if any Code cannot be provided due to acts of war, natural disasters, weather or acts of terrorism, or other conditions outside Ticketmaster’s control. Ticketmaster reserves the right to cancel, suspend and/or modify the Program, or any part of it, if any fraud, technical failures or any other factor beyond Ticketmaster’s reasonable control impairs the integrity or proper functioning of the Program, as determined by Ticketmaster in its sole discretion. Ticketmaster reserves the right, in its sole discretion, to disqualify you if it suspects or finds you to be tampering with the registration process or the operation of the Program or to be acting in violation of these Program Terms. Any attempt by you to deliberately undermine the legitimate operation of the Program may be a violation of criminal and civil law, and, should such an attempt be made, Ticketmaster reserves the right to seek damages from you to the fullest extent permitted by law. Ticketmaster’s failure to enforce any term of these Program Terms shall not constitute a waiver of that provision.
Release: By participating in the Program, you (a) release Ticketmaster, Artist Entities and any promotion partners, and each of their respective parent companies, affiliates, subsidiaries, successors, assigns, agents, representatives, officers, directors, shareholders, and employees, from any and all liability for any claims, costs, injuries, losses or damages of any kind arising in connection with the Program, including the unauthorized or illegal access to personally identifiable or sensitive data, or acceptance, possession, use, misuse or nonuse of the Code that may be provided to you; and (b) acknowledge that the foregoing parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee, expressed or implied, in fact or in law, relative to a Code or tickets, including without limitation the quality or availability.
Disputes: As a condition of participating in the Program, you agree that: a) under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; b) all causes of action arising out of or connected with this Program or the Codes provided, shall be resolved individually, without resort to any form of class action, exclusively by arbitration pursuant to the Rules of the American Arbitration Association, then effective; and c) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred and in no event shall you be entitled to receive attorneys' fees or other legal costs. Ticketmaster reserves the right to modify Code distribution procedures. The Program and these Program Terms, and the validity, construction, performance, and enforcement thereof, shall be governed by and construed in accordance with the laws of State of California, without giving effect to any choice of law or conflict of law rules which would cause the application of the laws of any jurisdiction other than the State of California.